Education:
Certified Public Accountant (CPA) - Wisconsin
University of Wisconsin-Milwaukee, M.S. Management
University of Wisconsin-Madison, B.S. Secondary Education

Experience:

1985 – 3/2003    Northwestern Mutual Life Insurance Co.

• 1998-3/2003: Director, Company Compliance Support              

Directed team responsible for company-wide compliance with regards to policies and procedures.  Maintained Insurance Marketplace Standards Association membership and managed renewals.  Advised on compliance training, market conduct examinations and inquiries, internal audits and controls.   Oversaw department compliance initiatives, operating plan and budget.

• 1996-1998: Associate Director, Market Conduct

Directed corporate team to audit adherence to principles of ethical market conduct, and recommended and implemented changes in policies and procedures.  Advised on fidelity bond and errors and omissions matters, including fraud detection and reporting.

• 1992-1996: Assistant Director, Special Investigations

Directed investigations of suspected fraud and violations of company policies. Implemented monitoring tools for sales practices.  Developed and conducted compliance training for sales representatives.

• 1989-1992: Audit Coordinator

Supervised personnel in audits of insurance operations and computer systems, and in fraud investigations. Conducted reviews and audits of home-office operations.

• 1985-1988: Investment Audit Specialist/Junior Investment Auditor

Planned and conducted audits of real estate investments, general agencies and home-office operations.   Coordinated audit activities of oil and gas investments.  Conducted interim and year-end testing for external auditors.

1972 – 1983         Junior High School Teacher, West Allis, WI

Certifications:    Fellow Life Management Institute (FLMI) and Associate Insurance Regulatory Compliance (AIRC) with the Life Office Management Association (LOMA)